Privacy Policy

1. Who We Are

CreativeTechCoderz (“we”, “us”, “our”) is a digital marketing agency based at 123 Digital Ave, Suite 400, New York, NY 10001. You can contact us at creativetechcoderz@gmail.com.

2. Information We Collect

We collect information you provide directly, including:

• Contact details (name, email, phone) submitted through our forms
• Company information provided when requesting a quote or audit
• Website URL and business goals shared in consultations
• Communications with our team via email or phone

We also collect usage data automatically, including IP addresses, browser type, pages visited, and time on site via Google Analytics 4 and similar analytics tools.

3. How We Use Your Information

We use your information to respond to enquiries, deliver agreed services, send relevant marketing communications (with your consent), improve our website and services, and comply with legal obligations.

We never sell your personal data to third parties. We do not use your data to train AI models.

4. Legal Basis for Processing (GDPR)

Where applicable under GDPR, we process personal data on the following bases: contractual necessity (to deliver services), legitimate interests (business enquiries, service improvement), consent (marketing emails), and legal obligation (tax and financial records).

5. Data Retention

We retain client project data for 7 years as required by tax regulations. Enquiry data for non-clients is retained for 2 years. You may request deletion at any time by emailing creativetechcoderz@gmail.com.

6. Cookies

Our website uses essential cookies required for site operation, analytics cookies via Google Analytics 4 (with IP anonymisation enabled), and marketing cookies only with your explicit consent. You may withdraw consent at any time by clearing your cookies and not accepting the cookie banner on re-visit.

7. Your Rights

Under GDPR and CCPA you have the right to: access your personal data; rectify inaccurate data; request deletion (“right to be forgotten”); restrict or object to processing; data portability; and withdraw consent at any time. To exercise any of these rights, email us at creativetechcoderz@gmail.com.

8. Third-Party Services

We use the following third-party services which may process data on our behalf: Google Analytics 4 (analytics), Google Workspace (email and documents), HubSpot (CRM), Stripe (payments). Each operates under its own privacy policy and data processing agreements.

9. Changes to This Policy

We may update this policy periodically. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the revised policy.

10. Contact

For any privacy enquiries, email creativetechcoderz@gmail.com or write to us at 123 Digital Ave, Suite 400, New York, NY 10001.

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